FAQ
Frequently Asked Questions
-
Our private boat charters provide a fully customizable experience, allowing you and your group to enjoy your time on the water to the fullest. Unlike public boat tours, which stick to fixed routes every day, our charters let you choose your own adventure. Public tours often have limited and less comfortable seating, making it harder to enjoy the views and sunsets in a crowded setting. With our private charters, we work hand-in-hand with you to tailor the destinations you want to visit.
-
We'll confirm the exact start time of the charter over the phone, but please aim to arrive 30 minutes early. It will take a little time to get everything loaded, and arriving early will ensure we can begin on schedule.
-
Sometimes unexpected things come up. If you think you might be late, just give the captain a quick call. Itβs all good; we just need to be informed.
-
Sunscreen! (Lotion based)
Please none that use dyes, self tanners or spray sunscreen. Spray sunscreen makes the deck slippery and all of these can ruin the upholstery on board.
Hats and Sunglasses
Camera or phone for pictures
Swimsuit, towels, and water shoes if your excursion involves getting in the water.
Snacks are not included, so feel free to bring some along for longer charters if you'd like something to munch on.
Drinks. We provide bottled water but feel free to bring any additional beverages (including beer/wine) of your choice.
During winter months, it can get cool as we're moving, so consider a light jacket or sweatshirt.
-
Due to space constraints, we kindly ask that you stick to the "should bring" list. If you have any questions about items you'd like to bring, don't hesitate to check with the captain for approval.
Large coolers
Lounge chairs
Big floats
Glass containers
-
You are more than welcome to bring alcohol on your tour. Please no glass bottles or drinks that can stain (ie: red wine)
-
Yes, snack foods are allowed. We recommend things that work well on the boat with wind and waves. Sandwiches, fruit, veggies, pretzels, non-dyed chips. (Please no "Cheetos/Doritos" type of snacks. It really makes a mess and is difficult to clean.)
-
We can accommodate up to 6 guests.
-
Well behaved pets are welcome on board.
-
All deposits are by credit card only. However you may pay the balance with cash, credit card, Venmo or Apple Pay.
-
Yes. A deposit of $100 is necessary to reserve a date. This deposit can be refunded if the Cancellation Policy is followed.
-
While tips aren't mandatory, they are sincerely appreciated. If you enjoyed your experience and feel that your captain did an outstanding job, leaving a gratuity is a wonderful way to show your appreciation, and it will be genuinely valued.
-
A 48-hour notice is necessary to obtain a refund on the deposit. If a client cancels within 24 hours, the captain may, at their discretion, charge the full balance of the charter.
Weather-related cancellations are at the discretion of the captain. Your safety is our TOP priority. If the captain chooses to cancel, a full refund of any advance payments will be provided if rescheduling cannot be arranged.
-
Your safety is our top priority which means that occasionally we may need to cancel boat charters due to factors such as rain, high winds, or extreme cold. if your captain deems it necessary to cancel your charter, you will receive a full refund of any advance payments if rescheduling is not possible.
-
We want to make sure your party has a great time while staying safe. While you're out on the boat, keep in mind that summer brings the chance of some rain, as it's our rainy season. These showers usually pop up in the afternoons and are quick for the most part. We can usually wait them out in one of the cozy spots along the water. But if the rain sticks around or the conditions become unsafe, we might need to cut the charter short, in which case a pro-rated refund will be issued. Please keep in mind that if the charter concludes within the last hour, no refund will be provided.
-
There is no boarding ramp into the boat. If you have mobility issues and cannot climb a short ladder, or step down into boat, this boat may not be a good choice. Please call with questions.
-
There are no restrooms on the boat; however there are usually bathrooms where we pick up.
-
Safety:
1. Participating in boating and related activities,, come with a range of hazards, including rough waters, the challenges of entering and exiting the water, boarding and leaving the boats, and engaging in tasks at the dock.
2. Your safety is our top priority. Day Trippin Boat Tours commits to exercising reasonable care in operating any vessel during your charter and while coordinating all activities involved.
3. Guests are responsible for their own safety and agree to take reasonable precautions.
4. Guests should be in good physical condition to enjoy the boat ride and participate in any scheduled activities, whether on water or land, during the charter.
Photography/Videos:
Day Trippin Boat Tours may take photos and videos for marketing purposes, which could be used for advertising, publicity, and online content. Guests will not be compensated for the use of their images or videos. We value your privacy and aim to honor your preferences. If you prefer not to have any photos or videos taken during your trip, please let the Captain know before you set sail.